Customer Support

Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will show up. It comprises exhaustive info about all the actions that you can perform on the given page. Each context menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast assortment of video tutorials explaining how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you need, take a look at our extensive Frequently Asked Questions database, which contains questions asked by real clients and provides practical solutions. We periodically "revamp" our FAQ section with new questions & answers so as to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can get in touch with our fantastic team of technical support engineers available 24/7 and ready to help you with any query. Each trouble ticket you submit will be replied to within 60 minutes (the average ticket response time being only 20 mins), so you will never have to wait a long time to get an answer to your question.